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Terms of Service

The rules that govern your use of CashSheet.

Effective date: January 1, 2025 · Last updated: January 1, 2025

These Terms of Service ("Terms") govern your access to and use of CashSheet. By creating an account or using our services, you agree to these Terms. If you do not agree, do not use CashSheet.

1. Your account

You must provide accurate, complete information when creating your account. You are responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account.

You must be at least 18 years old and have the legal authority to enter into these Terms on behalf of yourself or your organization. One person or legal entity may not maintain more than one free account.

2. Your data

You retain all rights to the data you enter into CashSheet. We do not claim ownership of your financial records, invoices, transactions, or any other content you create on the platform.

You grant us a limited license to host, store, and process your data solely for the purpose of providing and improving our services. We will not access your data except as necessary to provide support you have requested, maintain the platform, or comply with legal obligations.

3. Acceptable use

You agree to use CashSheet only for lawful business purposes. You may not:

  • Use the service to store or transmit malicious code or malware
  • Attempt to gain unauthorized access to other users accounts or our systems
  • Use the service to violate any applicable laws or regulations
  • Resell, sublicense, or redistribute access to the platform without our written consent
  • Use automated tools to scrape, crawl, or extract data from the platform
  • Interfere with or disrupt the integrity or performance of the service

We reserve the right to suspend or terminate accounts that violate these terms.

4. Subscription and billing

CashSheet offers paid subscription plans billed monthly or annually in advance. Prices are listed on our pricing page and are subject to change with 30 days notice.

Free trials: If your plan includes a free trial, you will not be charged until the trial period ends. You can cancel at any time during the trial.

Cancellation: You can cancel your subscription at any time from your account settings. Cancellation takes effect at the end of the current billing period. You will retain access to paid features until then.

Refunds: We do not offer refunds for partial billing periods. If you believe you have been charged in error, contact [email protected] within 14 days.

5. Multi-tenant architecture

Each organization on CashSheet operates within its own isolated database schema. Your data is physically separated from other customers at the database level. When you delete your organization, all data within that schema is permanently removed.

6. Service availability

We strive to maintain 99.9% uptime for all services. However, we do not guarantee uninterrupted access. Scheduled maintenance windows will be communicated in advance. We are not liable for downtime caused by factors outside our control, including internet outages, third-party service failures, or force majeure events.

7. Limitation of liability

CashSheet is provided "as is" and "as available" without warranties of any kind, express or implied. To the maximum extent permitted by law, we are not liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or business opportunities.

Our total liability for any claim arising from your use of the service shall not exceed the amount you paid us in the 12 months preceding the claim.

8. Intellectual property

CashSheet, its logo, and all associated branding are our trademarks. The platform software, design, and documentation are protected by copyright. These Terms do not grant you any rights to use our trademarks or intellectual property except as necessary to use the service.

9. Changes to these terms

We may update these Terms from time to time. We will notify you of material changes by email or by posting a notice on our website at least 30 days before the changes take effect. Your continued use of CashSheet after the effective date constitutes acceptance of the updated Terms.

10. Contact

Questions about these Terms?

[email protected]

Frequently Asked Questions

Quick answers about the three-product platform — CashSheet, MakeSheet, and CashSheet AI.

CashSheet is a cloud-native operations platform with three products on one foundation: CashSheet for double-entry accounting and sales orders, MakeSheet for LP-based production planning, and CashSheet AI for commodity contract management. Every customer gets a dedicated silo with complete tenant isolation.

CashSheet handles the books — chart of accounts, journal entries, invoices, bills, sales orders, financial reports. MakeSheet is the production-planning engine: it solves a linear program against your orders, yields, and capacity to recommend today's fab mix. CashSheet AI manages commodity supply contracts, indexed pricing, and basis exposures. You can run any one of them on its own, or all three on the same silo.

MakeSheet is built for protein and food processors — beef, pork, poultry, seafood, dairy. Anywhere a raw input is broken down into many sellable products through a yield matrix, where the question every shift is "what should we make today given today's orders, prices, and what's in the cooler?" Wagyu fabricators, beef harvest plants, further-processing facilities, and meal-kit operations are all good fits.

Given your open orders, raw material on hand, yield matrices, market prices, and shift/grind/drop limits, the solver finds the production mix that maximizes contribution margin — typically across thousands of variables and hundreds of constraints. A typical solve runs in under 100 ms. The same engine powers Check Availability in sales-order entry: it tells you whether a new order can be promised before the rep hits send.

Yes. Each tenant can register multiple facilities (plants, freezers, warehouses, distribution centers). The LP solver runs per facility, so each plant gets its own production plan, but financial reporting rolls up at the entity level. Cross-facility inventory transfers are first-class — what one plant ships, the receiving plant sees as availability.

Every customer runs in their own silo: a dedicated Postgres database, dedicated application containers, and a dedicated subdomain (e.g. yourname.cashsheet.com). There is no shared multi-tenant database table where one bug could leak rows between customers. The boundary is enforced at the infrastructure layer, not in application code.

CashSheet is built on a full double-entry accounting engine with chart of accounts, journal entries, ledgers, balance sheets, income statements, and cash-flow statements — compatible with GAAP and IFRS reporting principles. Every sales order, bill, and inventory movement posts proper journal entries automatically.

Yes. CashSheet imports OFX and QFX bank statements directly, and accepts CSV for customers, vendors, items, sales orders, and most other entities. Direct connectors to QuickBooks Online, Xero, and major ERPs are handled during onboarding rather than self-serve — that way the migration is supervised end-to-end and your opening balances land correctly.

We host the silo for you on cloud infrastructure (default), or deploy into your own cloud account or on-prem if compliance requires it. Typical onboarding for a single-facility tenant is two to three weeks: provision the silo, load chart of accounts and master data, configure the yield matrix and capacity limits if you're using MakeSheet, and run a parallel period before cut-over.

Pricing scales with which products you use (CashSheet, MakeSheet, CashSheet AI), how many facilities you run, and the size of your operation. There's no published per-seat tier because the spread between a one-plant fabricator and a five-plant operation is too wide for that to be honest. Send us a note and we'll quote you in a day or two.

Yes. Every customer gets email support and access to documentation. MakeSheet customers also get direct access to the engineers who built the solver — when a plan looks wrong, we want to see it, not triage it through a ticket queue.

Reach out via the contact form below or email [email protected]. We'll set up a 30-minute call to understand your operation and show you a demo silo running on data shaped like yours.

Run your plant, not a spreadsheet.

MakeSheet plans the day. CashSheet posts the entries.

Contact Us