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System Status

Real-time status of CashSheet services and infrastructure.

All systems operational

CashSheet is designed for reliability. We target 99.9% uptime across all services and monitor our infrastructure around the clock.

Services we monitor

Core platform

  • Web application — Dashboard, accounting features, and all user-facing pages
  • REST API — All public API endpoints for integrations and third-party access
  • Authentication — Login, signup, OTP verification, and 2FA services

Data and storage

  • PostgreSQL database — Primary data store with multi-tenant schema isolation
  • File storage — Document uploads, receipt images, and media assets
  • Automated backups — Continuous backups with point-in-time recovery

Third-party integrations

  • Stripe — Payment processing and subscription billing
  • Email delivery — Transactional emails, OTP codes, and notifications

Recent incidents

No incidents reported in the last 90 days.

Scheduled maintenance

We perform routine maintenance during low-traffic hours (typically Sunday 2:00–4:00 AM UTC). Maintenance windows are communicated at least 48 hours in advance via email to account administrators.

During maintenance, the platform may be briefly unavailable. We aim to keep downtime under 15 minutes.

Get notified

Want to be alerted about service disruptions or scheduled maintenance? Email {email:status} to subscribe to incident notifications.

You can also follow us on Twitter/X for real-time updates during any service event.

Frequently Asked Questions

Quick answers about the three-product platform — CashSheet, MakeSheet, and CashSheet AI.

CashSheet is a cloud-native operations platform with three products on one foundation: CashSheet for double-entry accounting and sales orders, MakeSheet for LP-based production planning, and CashSheet AI for commodity contract management. Every customer gets a dedicated silo with complete tenant isolation.

CashSheet handles the books — chart of accounts, journal entries, invoices, bills, sales orders, financial reports. MakeSheet is the production-planning engine: it solves a linear program against your orders, yields, and capacity to recommend today's fab mix. CashSheet AI manages commodity supply contracts, indexed pricing, and basis exposures. You can run any one of them on its own, or all three on the same silo.

MakeSheet is built for protein and food processors — beef, pork, poultry, seafood, dairy. Anywhere a raw input is broken down into many sellable products through a yield matrix, where the question every shift is "what should we make today given today's orders, prices, and what's in the cooler?" Wagyu fabricators, beef harvest plants, further-processing facilities, and meal-kit operations are all good fits.

Given your open orders, raw material on hand, yield matrices, market prices, and shift/grind/drop limits, the solver finds the production mix that maximizes contribution margin — typically across thousands of variables and hundreds of constraints. A typical solve runs in under 100 ms. The same engine powers Check Availability in sales-order entry: it tells you whether a new order can be promised before the rep hits send.

Yes. Each tenant can register multiple facilities (plants, freezers, warehouses, distribution centers). The LP solver runs per facility, so each plant gets its own production plan, but financial reporting rolls up at the entity level. Cross-facility inventory transfers are first-class — what one plant ships, the receiving plant sees as availability.

Every customer runs in their own silo: a dedicated Postgres database, dedicated application containers, and a dedicated subdomain (e.g. yourname.cashsheet.com). There is no shared multi-tenant database table where one bug could leak rows between customers. The boundary is enforced at the infrastructure layer, not in application code.

CashSheet is built on a full double-entry accounting engine with chart of accounts, journal entries, ledgers, balance sheets, income statements, and cash-flow statements — compatible with GAAP and IFRS reporting principles. Every sales order, bill, and inventory movement posts proper journal entries automatically.

Yes. CashSheet imports OFX and QFX bank statements directly, and accepts CSV for customers, vendors, items, sales orders, and most other entities. Direct connectors to QuickBooks Online, Xero, and major ERPs are handled during onboarding rather than self-serve — that way the migration is supervised end-to-end and your opening balances land correctly.

We host the silo for you on cloud infrastructure (default), or deploy into your own cloud account or on-prem if compliance requires it. Typical onboarding for a single-facility tenant is two to three weeks: provision the silo, load chart of accounts and master data, configure the yield matrix and capacity limits if you're using MakeSheet, and run a parallel period before cut-over.

Pricing scales with which products you use (CashSheet, MakeSheet, CashSheet AI), how many facilities you run, and the size of your operation. There's no published per-seat tier because the spread between a one-plant fabricator and a five-plant operation is too wide for that to be honest. Send us a note and we'll quote you in a day or two.

Yes. Every customer gets email support and access to documentation. MakeSheet customers also get direct access to the engineers who built the solver — when a plan looks wrong, we want to see it, not triage it through a ticket queue.

Reach out via the contact form below or email [email protected]. We'll set up a 30-minute call to understand your operation and show you a demo silo running on data shaped like yours.

Run your plant, not a spreadsheet.

MakeSheet plans the day. CashSheet posts the entries.

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